Online with Mr Price
ONLINE WITH MR PRICE - Timing is everything
Leading retailer Mr Price has partnered with On the Dot to provide a formidable e-commerce service offering. Mr Price customers will now enjoy the convenience of buying clothes and accessories online (visit www.mrp.co.za) with On the Dot making sure that they receive the order in good time.
“We are particularly excited about this project,” says Zyla de Bruyn, General Manager: Contract Logistics. “Mr Price partnered with us because of our successful logistics track record in the local e-commerce industry.”
The Mr Price contract requires integrated, real-time service delivery from On the Dot, including order processing, fine picking, status reports, full tracking and tracing to the final delivery.
“Timing is everything,” says Zyla. “Although Mr Price is responsible for the front-end, On the Dot will be in charge of everything that happens ‘behind the scenes’, getting the stock delivered to the customer in the shortest time possible.”
Our Olifantsfontein warehouse was renovated to fit the requirements and stocked to offer the same as any other Mr Price branch. “Whatever the customer orders online, our warehouse must have,” explains Zyla. “We make sure that the order is processed, packed and distributed – in the fastest time possible.”
Customers can either receive their orders at the nearest post office, a Mr Price branch or have it delivered to their front door via courier. “Through On the Dot’s real-time tracking and tracing, the customer can be notified real time as to where their order is in the process, right up to delivery,” says Zyla.
Managing the logistics for Mr Price presents e-commerce at its best - accurate and transparent throughout, exactly what is expected from a professional and efficient e-commerce service. We look forward to On the Dot evolving to take advantage of further opportunities as more retailers look to expand or diversify into online sales.
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